Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information such as your name, email address, and telephone number, which you voluntarily provide when booking an event, filling out a contact or hosting inquiry form, or signing up for our newsletter.
• Payment Data: Ticket purchases are processed through our ticketing and payment providers. The Bingo Effect does not store your full credit card numbers or complete financial details on our own servers. Payment information is handled securely by our payment and ticketing partners.
• CRM & Ticketing Data: Contact and ticket information may be managed through our customer relationship management and ticketing platforms for event administration, customer service, confirmations, and communications.
• Derivative Data: Information our servers may automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing our site.

2. How We Use Your Information

Having accurate information about you helps us provide a smooth, efficient, and personalized experience. We may use collected information to:

• Process your ticket purchases and send order confirmations.
• Communicate regarding event updates, changes, or cancellations.
• Respond to your customer service and support requests.
• Send marketing and promotional communications, where you have agreed to receive them. You may opt out at any time, and purchasing a ticket is not by itself unlimited marketing consent.
• Improve our website, services, and event experiences.
• Monitor and analyze usage trends to improve your experience.

3. Disclosure of Your Information

We may share information we collect in certain situations, including:

• Service Providers: We may share information with third parties that perform services on our behalf, including ticketing and payment processing, email delivery, hosting, and customer relationship management (CRM) platforms.
• Event Venues: We may share necessary attendance information, such as guest lists, with our partner venues to support smooth check-in and event operations.
• Legal Obligations: Where we believe the release of information is necessary to respond to legal process, investigate potential policy violations, or protect the rights, property, or safety of others, we may share information as permitted or required by applicable law.

4. Cookies & Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our site and improve your experience. Our site may use analytics tools and advertising pixels, including a Meta Pixel, to understand website activity and measure advertising effectiveness.

Tracking is not guaranteed to capture every visitor or conversion. You can manage or disable cookies and related technologies through your browser or device privacy settings, though doing so may affect the availability or functionality of certain site features.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the information you provide, no method of data transmission or storage is guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request correction or deletion of your data, or opt out of marketing communications. You may also manage or disable cookies and tracking technologies through your browser or device settings.

Marketing email and SMS activity respects applicable consent and opt-out requirements. Operational communications (such as ticket confirmations or event updates) are separate from promotional marketing.

Consistent with our Terms of Service, The Bingo Effect may photograph or record event activities for promotional, marketing, and advertising purposes. Please review the photography and media section of our Terms of Service for details.

7. Contact Us

If you have questions or comments about this Privacy Policy, or to submit a privacy request, please contact us: